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380 Jalan Besar, #08-05, ARC 380, S209000

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2 Jalan Besar, #08-05, ARC 380, Singapore 209000

Loc icon


2 Jalan Besar, #08-05, ARC 380, Singapore 209000

Course Details

Business Management Course

Workplace Communication


(incl. 9% GST)

Damien Tay Circle

Program Coordinator

Damien Tay
+65 8587 6692

Last Update:

27 March, 2023

Workplace Communication course

Course Objectives

This course aims to provide learners with the opportunity to master effective workplace communication and be able to implement and develop efficient communication plans and strategies suitable for the organization. The course aims to equip retail service staff with the essential skills and competencies to implement and develop communication plans that are in align to communications strategies.

Course Description

LU1: Establishing Best Workplace Communication Practices
– LO1 To identify and adopt the best practices for workplace communication in accordance with organisational culture and characteristics

LU2: Developing and Implementing Effective Communication Plans and Strategies
– LO2 To develop communication plan using appropriate communication tools and mechanisms to suit the organisation culture

LU3: Evaluating Impact to Employee
– LO3 To evaluate effectiveness of employee communication strategies
– LO4 To coach staff for effective communication

Course Duration

2 days / 16 hours

Skill Code


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[Singapore Citizens/ PR and LTVP+ Holders aged 21-39 years old]
[Singapore Citizens aged 40 years old and above]
[Singapore Citizens/ PR and LTVP+ Holders ]
Funding Source
Funding not applicable for foreigners
SkillsFuture Funding
SkillsFuture Mid-Career Enhanced Subsidy/ Enhanced Training Support for SMEs
Up to 50% of Courses Fees
Up to 70% of Course Fees
Full Course Fee
Final Amount Payable 
(After any grant applicable, inclusive of 9% GST)