Service Planning and Implementation
Course Details Retail / Customer Service Course Service Planning and Implementation $216.00 (incl. 8% GST) ENROL NOW Program Coordinator Damien Tay +65 8587 6692 Last Update: 27 March, 2023 Overview Schedule & Fees Reviews Overview Course Objectives Service Planning and Implementation can help learners to identify their roles in the service value chain, and the […]
Essential Service Skills
Course Details Retail / Customer Service Course Essential Service Skills $613.44 (incl. 8% GST) ENROL NOW Program Coordinator Damien Tay +65 8587 6692 Last Update: 27 March, 2023 Overview Schedule & Fees Reviews Overview Course Objectives To equip learners with the skills and competencies to deliver quality service to customers by establishing customer’s requirements and […]
Engage in Service Innovation
Course Details Retail / Customer Service Course Engage in Service Innovation $367.20 (incl. 8% GST) ENROL NOW Program Coordinator Damien Tay +65 8587 6692 Last Update: 27 March, 2023 Overview Schedule & Fees Reviews Overview Course Objectives An overview on Service Innovation. Service Innovation ideas Generation. Service Innovation Ideas Selections and Presentation. Course Description Identifying […]
Optimize Customer Retention & Revenue with Customer Loyalty Systems
Course Details Business Management Course Optimise Customer Retention & Revenue with Customer Loyalty Systems $648.00 (incl. 8% GST) ENROL NOW Program Coordinator Damien Tay +65 8587 6692 Last Update: 27 March, 2023 Overview Schedule & Fees Reviews Overview Course Objectives To equip learners with the skills to manage customer loyalty program, build customer loyalty and […]
People and Relationship Management
Course Details Retail / Customer Service Course People and Relationship Management $432.00 (incl. 8% GST) ENROL NOW Program Coordinator Damien Tay +65 8587 6692 Last Update: 27 March, 2023 Overview Schedule & Fees Reviews Overview Course Objectives This course will also inculcate soft skills training to alleviate learners’ emotional intelligence that is necessary to effectivelyresolve […]
Provide Product Advice
Course Details Retail / Customer Service Course Provide Product Advice $367.20 (incl. 8% GST) ENROL NOW Program Coordinator Damien Tay +65 8587 6692 Last Update: 27 March, 2023 Overview Schedule & Fees Reviews Overview Course Objectives Source, develop and maintain current product knowledge. Establish customer’s requirements. Provide advice and recommend product. Course Description Current Product […]
Visual Merchandising Presentation
Course Details Retail / Customer Service Course Visual Merchandising Presentation $356.40 (incl. 8% GST) ENROL NOW Program Coordinator Damien Tay +65 8587 6692 Last Update: 27 March, 2023 Overview Schedule & Fees Reviews Overview Course Objectives To equip learners with knowledge and ability in handling of merchandise, and knowledge relating to visual aspects of display, […]
Perform Product Demonstration
Course Details Retail / Customer Service Course Perform Product Demonstration $432.00 (incl. 8% GST) ENROL NOW Program Coordinator Damien Tay +65 8587 6692 Last Update: 27 March, 2023 Overview Schedule & Fees Reviews Overview Course Objectives To equip learners with the skills and competencies to prepare for product demonstration, conduct product demonstration and elicit customer […]
Respond to Service Challenges
Course Details Retail / Customer Service Course Respond To Service Challenges $432.00 (incl. 8% GST) ENROL NOW Program Coordinator Damien Tay +65 8587 6692 Last Update: 27 March, 2023 Overview Schedule & Fees Reviews Overview Course Objectives To equip learners with the essential technical skills and competencies to identify triggers in the service environment that […]
