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380 Jalan Besar, #08-05, ARC 380, S209000

Loc icon


380 Jalan Besar, #08-05, ARC 380, Singapore 209000

Loc icon


380 Jalan Besar, #08-05, ARC 380, Singapore 209000

Course Details

PDPA Related Course

Fundamentals of the PERSONAL Data Protection Act (2020)


(incl. 9% GST)

Program Executive

Doris Chen
+65 8518 5863

Last Update:

07 June, 2024

Fundamentals of the personal data protection act

Course Objectives

To equip DPOs with basic knowledge and skills in complying with PDPA policies.

Courseware by Personal Data Protection Commission (PDPC) Singapore

Under the Personal Data Protection Act 2012 (PDPA), organisations are required to appoint one or more Data Protection Officers (DPOs) to be responsible for ensuring the organisation’s compliance with the PDPA.

To equip DPOs with basic knowledge and skills in complying with the PDPA, a three-day course – “Fundamentals of the Personal Data Protection Act (2020)” – has been developed under the Workforce Skills Qualifications (WSQ) skills framework for ICT.


  • Learn about the key concepts and obligations of the PDPA and understand what needs to be done to facilitate compliance.
  • Obtain a WSQ Statement of Attainment (SOA) issued by SkillsFuture Singapore (SSG) upon successful completion of course and assessments.

Course Description

LU1: Introduction to Personal Data Protection Act (PDPA)

  • Objectives of Data Protection Regime
    Key Terms – Personal Data, Business Contact Information (BCI), Individual & Organisations, Data Intermediary and Other Key Terms
    Who will Not be Impacted
    Introduction to Data Protection Frameworks Around the World

LU2: Data Protection Provisions and Do Not Call Provisions

  • Overview of the PDPA 11 Key Obligations
  • Consent Obligation
  • Purpose Limitation Obligation
  • Notification Obligation
  • Access & Correction Obligation
  • Accuracy Obligation
  • Protection Obligation
  • Retention Limitation Obligation
  • Transfer Limitation Obligation
  • Accountability Obligation
  • Data Breach Notification (DBN) Obligation (New)
  • Data Portability Obligation (New)
  • Existing Data and Other Existing Laws
  • Selected Topics – Employment, NRIC
  • Selected Topics – Photography, CCTV, Anonymisation, Research & Analytics, Online Activities, Data Activities Relating to Minors (New), Cloud Services (New)
  • Do Not Call Provisions & Spam Control Act
  • Clear and Unambiguous Consent
  • New obligation on third-party checkers
  • DNC Registry – What’s included and what’s not included in scope

LU3: Role of Data Protection Officer (DPO)

  • Appointment of DPO
  • Functions of a DPO
  • (includes Data Protection Tools & Resources)
  • Governance Structures

LU4: Create an Organisation’s Data Inventory Map (DIM) and Identify Possible Areas of Non-Compliance

  • What is a DIM and How to Create One for the Organisation
  • Example of a DIM

LU5: Develop a Process for Dispute Resolution

  • Typical Complaint
  • Handling Process
  • What to Consider When Developing Process for Handling Complaints Relating to Data Protection
  • Example of Complaint Handling Process Relating to Data Protection

LU6: Training and Communications to Staff for Compliance to Data Protection Provisions

  • Objectives and Outcomes of Staff Training and Communications
  • What to Consider When Developing a Training and Communications Plan
  • Example of a Training and Communications Plan

LU7: Managing Data Breaches

  • What is a Data Breach and How Data Breach Could Occur
  • Responding to a Data Breach
  • Reporting the Incident
  • Evaluating the Response and Recovery to Prevent Future Breaches

Course Duration

3 Days (23 hours)


2 Kallang Avenue, CT Hub #06-30, Singapore 339407

Skill Code


Course Reference Code


Upcoming Training Dates

  • 24 June 2024 to 26 June 2024 (09:00am to 06:00pm, Day 3: 09:00am to 05:00pm)
  • 29 July 2024 to 31 July 2024 (09:00am to 06:00pm, Day 3: 09:00am to 05:00pm)

Individual/Employer-sponsored [Foreigners]
[Singapore Citizens/ PR and LTVP+ Holders aged 21-39 years old]
[Singapore Citizens aged 40 years old and above]
[Singapore Citizens/ PR and LTVP+ Holders]
Funding Source
Funding not applicable for foreigners
SkillsFuture Funding
SkillsFuture Mid-Career Enhanced Subsidy/ Enhanced Training Support for SMEs
Up to 50% of Courses Fees
Up to 70% of Course Fees
Full Course Fee
(Exclude GST)
Final Amount Payable 
(After any grant applicable, inclusive of 9% GST)

Singapore Citizens aged 25 and above may offset the payable course fees with SkillsFuture Credit.

Mr Daniel Wong

Daniel Wong has been a Senior Training Consultant and WDA Approved Trainer-Assessor and Courseware Developer for the last ten years.  Since year 2000, he has been training the adult educators in the Advanced Certificate in Training and Assessment (ACTA) programme. Daniel has also attained the Masters in Business Administration from University of Dubuque (USA).

His expertise includes training and consultancy in other frameworks like Customer Service, Sales, People Excellence, Leadership Excellence, Business Management, Cross-Cultural Interaction, Franchising and Emotional Intelligence. Most of the training are customized or contextualized to client’s industries. He has more than twenty years of industry experience, having held Senior Management positions primarily in Multi-national Companies and Local Large Companies. He has also been covering the Asia Pacific region for more than ten years.