Loc icon


380 Jalan Besar, #08-05, ARC 380, S209000

Loc icon


380 Jalan Besar, #08-05, ARC 380, Singapore 209000

Loc icon


380 Jalan Besar, #08-05, ARC 380, Singapore 209000

Course Details

Human Resources Course

Conduct and Behaviour Management


(incl. 9% GST)

Program Executive

Doris Chen
+65 8518 5863

Last Update:

02 July, 2024

Course Outline

Elevate your workplace with our focused course on fostering a culture of ethical conduct and integrity. Dive into essential topics including developing best practices for workplace behavior, aligning organizational policies with core values, and ensuring adherence to the Code of Conduct. Learn how to effectively mitigate misconduct, design confidential reporting systems, and communicate disciplinary actions clearly. 

This course is your guide to creating a positive, ethical workplace environment, empowering you to lead with confidence and inspire high standards among employees. Ideal for professionals keen on enhancing their organizational impact and maintaining a respectful, productive workplace.

Course Objective

Promoting Workplace Conduct Best Practices
LO1: Develop best practices for encouraging workplace conduct and define employee behaviours to ensure adherence to the Code of Conduct

Development of Organisational Policies
LO2: Evaluate organisational policies and procedures related to workplace con-duct and align them with organisational values

Organisation Code of Conduct, Ethics and Values
LO3: Analyse the organisation’s daily practices and operations to ensure adherence to the Code of Con-duct
LO4: Evaluate existing organisational policies and procedures to foster and sustain a culture of ethical behaviour and high standards among employees

Mitigating Workplace Misconduct
LO5: Distinguish appropriate methods and techniques to investigate and effectively manage various forms of workplace misconduct
LO6: Evaluate the severity of workplace misconduct and implement corrective measures

Addressing Allegations and Communication
LO7: Design a confidential reporting mechanism that empowers employees to report complaints and alleged misconduct in a secure and efficient manner
LO8: Analyse disciplinary procedures to effectively communicate warnings in response to employee misconduct within the workplace
LO9: Evaluate the diverse stakeholders impacted by workplace misconduct and apply techniques for engaging stakeholders effectively

Minimum Entry Requirements

  • Be able to listen, read, speak and write English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification Literacy Level 4.
  • Completed Secondary School Education up to Secondary 4 or its equivalent.

Course Duration

2 days / 16 hours


 2 Kallang Avenue, CT Hub #06-30, Singapore 339407

Skill Code


Course Reference Code



Upcoming Training Dates

  • 10 June 2024 to 11 June 2024 (09:00am to 06:00pm)

[Singapore Citizens/ PR and LTVP+ Holders aged 21-39 years old]
[Singapore Citizens aged 40 years old and above]
[Singapore Citizens/ PR and LTVP+ Holders]
Funding Source
Funding not applicable for foreigners
SkillsFuture Funding
SkillsFuture Mid-Career Enhanced Subsidy/ Enhanced Training Support for SMEs
Up to 50% of Courses Fees
Up to 70% of Course Fees
Full Course Fee
(Exclude GST)
Final Amount Payable
(After any grant applicable, inclusive of 9% GST)

* Singapore Citizens aged 25 and above may offset the payable course fees with SkillsFuture Credit.


Pearly Sim is a seasoned Professional Skills Trainer and Adjunct Adult Educator, renowned for her expertise in project management, leadership, human resource management, and organizational psychology. Currently serving at the British Council Singapore, Pearly excels in crafting and delivering impactful professional training tailored to diverse client needs, emphasizing real-world application. Her extensive experience includes significant roles at the Institute for Adult Learning and as Deputy Director of Training & Development at the Social Service Institute, where she led transformative training and development initiatives.

With a commendable educational background, including an Executive Masters of Science from City University of New York Baruch College, Pearly holds several prestigious professional qualifications. Her recognition includes accolades from Kaplan Learning Institute and GoodWood Park Hotel, attesting to her impactful contributions to adult education and training. Pearly’s commitment to excellence in professional upskilling is evident through her achievements and dedication to lifelong learning.